100% Kiwi Owned & Operated

Off-Grid Appliance Specialists

Parts & Support Available

Quality You Can Trust

Privacy Policy

We are committed to protecting your privacy and handling your personal information in accordance with the New
Zealand Privacy Act 2020.

Information We Collect
We may collect personal information including, but not limited to:
• Name
• Contact details (such as phone number and email address)
• Delivery and billing address
• Payment details (processed securely via third-party providers)

How We Use Your Information
We collect and use your information for the following purposes:
• To process, fulfil, and deliver your orders
• To communicate with you regarding your purchase or enquiry
• To improve our products, services, and customer experience
• To comply with legal and regulatory obligations

Payment Options

We offer multiple payment options for your convenience, including:
• Direct bank transfer
• Credit card payments (including over the phone)
• Secure online payments via Stripe
• Afterpay
Please note that payments are processed securely via trusted third-party providers. We do not store full credit card or payment details on our systems.

Sharing Your Information
We do not sell or rent your personal information. Your information may be shared with trusted service providers
(such as couriers and payment processors) where necessary to operate our business and fulfil your order.

Data Security

We take reasonable steps to protect your personal information from loss, unauthorised access, disclosure, or misuse.

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic.

Your Rights
You have the right to request access to, and correction of, your personal information at any time.

Contact Us
If you have any questions or concerns regarding your privacy, or wish to request access or correction of your
information, please contact us.